We are always happy to answer questions, but here are some FAQs to save us time (which equals more time to craft, yay)! Please make sure your question is not already answered here before submitting your form.
What is your cancellation/ refund policy?
Cancellation policy: For a refund or credit, cancellations or exchange must be requested 2 weeks before the start date of the workshop. A 10% fee will be charged to all refunds.
Why don’t you have a phone number?
A ringing phone distracts our members while they are at work, so we prefer to keep in touch with you via email instead.
Do I need to make an appointment to come check out the space?
Yes, please email us to set up a time.
The workshop i’m interested in is sold out — can I preregister for the next session?
Sorry, no preregistration is available. The best way to stay informed is to get on our mailing list to receive notifications when class registration goes live each session.
*Sometimes our newsletter ends up in your spam folder so be sure to check!
What is your 2020 schedule like for 6 and 12 week workshops?
*We are offering small, in person classes this fall with distancing and other COVID Safety guidelines*
Sept 7 – Dec 14th (no classes week of Thanksgiving)
Registration for each session goes live ONE MONTH before the start of the workshop dates, so stay tuned via our weekly newsletter to be notified.
The workshop I’m interested in is sold out — is there a waitlist?
Yep! Just sign up for our our mailing list at the bottom of the page and specify what workshop you’re interested in. If we can squeeze you in, we will let you know.
Can I fire my ceramic work in your kilns if I made it outside of the studio?
Can I use my own clay and glazes?
We do allow members to use clay and glazes from outside of the studio as long as they check in with the on duty staff to make sure that everything is formulated for use in a cone 6 firing.
Do you sell gift certificates?
Are children allowed in the studio?
Unfortunately we are an 18+ studio.
Are you looking for volunteers?
We do not currently have any volunteer or work trade positions available, however we will keep your resume on file if you send it our way.
Are you hiring?
We do not currently have any instructor or lab technician positions available, but we are happy to keep your resume on file.
Please check out the FAQ above and if your question isn’t there, ask it below!